Very Innovative concept. Makes it so much easier to navigate the exhibit area and find a booth or company you are looking for
AI POWERED CONCIERGE FOR CUSTOMER ENGAGEMENT
With the millennial spending directed more on multi-sensory experiences than over product ownership, Physical spaces such as malls, hotels etc can no longer be just about traditional engagement. Winimy has revolutionized physical spaces by introducing the World’s first voice AI way-finding & concierge solution that has been utilised successfully at many events. Winimy’s mall specific wayfinding and concierge service was showcased recently at the Office Expo Asia 2018 customized for The Shoppes at Marina Bay Sands. The objective of the solution is to provide seamless omnichannel engagement for malls, events and offices.
Intelligent Information
Engages attendees & customers with touch-friendly display and ease of access.
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Wayfinding
Ease of making large spaces navigatable and convenient.
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Gamified Display
User-friendly and personalised display which makes it accessible and easy to use and interpret by anyone.
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Customised engagement
Can create an event agenda based on users priority and enable smart registration.
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Voice first
Speech-enabled interaction
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Human-Centric design
User-friendly interface which can be operated by anyone.
Benefits
Interactive technology
Engages attendees & customers with touch-friendly display and ease of access.
Leverage Physical spaces
The concierge makes it easier for customers to engage with the physical space and helps brands make optimum use of the space to allow greater convenience and information to customers.
Third party service integration
Lets users Book a taxi, restaurant, room or tickets. Customized to your brand. Technology can be Integrated with 3rd party apps and websites for marketing purposes.
Insightful Analytics & data
The information tracked can improve customer satisfaction by identifying & decreasing customer pain points.
Dual Benefits
The concierge makes it more convenient for users and customers to navigate and provides an opportunity for upselling and brand awareness to the companies.
Omni-channel engagement
It can be tweaked to be consistently used over other platforms ranging from websites to social media to mobile applications for example, directing customers to the correct spot on the website or FAQ.
Use Cases
MALL
Due to the mushrooming of myriad stores, shoppers are easily bedazzled by stores popped up in the mall and find it difficult to locate their desired store.
EVENTS AND
CONFERENCES
Technology has significantly altered the way meetings and events are held today. Attendees expect higher levels of customization and more control of their event experience.
HOTEL
Hotel guests often expect minimal wait time and fast check-in service while arriving in the hotel; hotel concierge and front office officers are overwhelmed by the throng of crowd or massive requests at times.
Join the future of customer engagement. Contact Us
Testimonials
It allows us to navigate freely in a large conference like AWS Summit. This is my first experience with Voice AI in wayfinding and this is very interesting concept
A perfect solution for a huge traffic driven concierge service
Great way to find my way. I no more need to look at the instructions on a booklet at a conference, I rather ask Echo. Very excited to use this solution!
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Testimonials
It allows us to navigate freely in a large conference like AWS Summit. This is my first experience with Voice AI in wayfinding and this is very interesting concept
A perfect solution for a huge traffic driven concierge service
Great way to find my way. I no more need to look at the instructions on a booklet at a conference, I rather ask Echo. Very excited to use this solution!