Technology has significantly altered the way meetings and events are held today. Attendees expect higher levels of customization and more control of their event experience. Event organisers are burdened with the responsibility of not only making the event engaging but also ensuring that it has recall value and is differentiated from other events. Winimy offers AI-engineered customized customer engagement technologies that help meet customer experience across multiple customer touch points. Our interactive solution automates and simplifies the planning process, increases event attendance and delights customers, by offering an exciting experience.
Our platform acts as a personal assistant guiding attendees to sessions, pinpointing locations and giving directions. It solves the common navigational and information-based pain points faced by attendees. The efficient and easy user interface ensures higher satisfaction and greater convenience.
Our solution is designed in a way to provide value to the event organisers through in-depth post analytics that allow for automated event feedback and insights based on attendee interaction. Our reports help event companies ensure that each subsequent is optimised for a better experience.
Our award winning solution has assisted many event organisers in customizing the attendee experience with increased precision across channels – both offline and digital. Winimy uses AI to process attendee profiles and behavioral data to offer suggestions based on attendee persona resulting in an unforgettable event experience
As we have moved through the years, technology has always played an important part in our resourts. The thing that Amazon has done with Alexa is quite perfect. If I have ever seen anything in my 49 years of developing resorts that has made our job of delivering a perfect experience to our guests easier and help us get to another level, it is Alexa.
The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.
39% of people surveyed said they are completely comfortable using chat to contact the hotel front desk, while only 7% said they would not be
Messaging, is like having a personal concierge at your fingertips at all times. The new generation of guests is more comfortable with texting vs. calling. The mobile device represents convenience and a sense of connectedness to the hotel at all times, even before arrival.
