AI Smart Response
See Chat® responds to the queries 24/7 at service provider (vendor) level or marketplace level.
Modern Yellow Pages, or also known as conversational marketplace receives high volume of searches and inquiries today. However, most of the businesses are unreachable after operating hours. Customers often feel frustrated having to wait when they are facing problem e.g. plumber to unclog the toilet, or locksmith to open house door and in need to solve their problem as soon as they can. Winimy revolutionises the search, alleviate the pain of searchers and connects the SMEs with the searchers by integrating conversational platform into the marketplace.
See Chat® responds to the queries 24/7 at service provider (vendor) level or marketplace level.
See Chat® can help to launch your next own branded marketplace in web, app, social media and voice assistant devices (e.g. Amazon Alexa, Google Home).
Winimy allows you to manage omnichannel customer engagement in one single dashboard for real-time insights and analytics.
As we have moved through the years, technology has always played an important part in our resourts. The thing that Amazon has done with Alexa is quite perfect. If I have ever seen anything in my 49 years of developing resorts that has made our job of delivering a perfect experience to our guests easier and help us get to another level, it is Alexa.
The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.
39% of people surveyed said they are completely comfortable using chat to contact the hotel front desk, while only 7% said they would not be
Messaging, is like having a personal concierge at your fingertips at all times. The new generation of guests is more comfortable with texting vs. calling. The mobile device represents convenience and a sense of connectedness to the hotel at all times, even before arrival.